Welcome to our support center

General Membership FAQ

• Joining the HomeOK Journey Tips
• When will I receive the HomeOK Service kit ?
• I signed up for the HomeOK Service but the HomeOK Service kit never arrived ?
• I don't have a printer to print out the return label, what should I do?
• How can I get a return label?(AU)
• How can I get a return label?(UK)

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VIP Membership

• Why has my HomeOK Service Kit been suspended ?
• How do I return the HomeOK service kit ?
• Can I sell/transfer my HomeOK service Kit ?
• My HomeOK Service kit is suspended
• How do I add additional accessories ?
• What do I need to use the HomeOK service ?

See all 10 articles