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Camera fails to connect step 4

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Our technical team would like to Investigate and call back to help you connect the camera in order for us to assist we Kindly request the following details 

 

1) Generate a Net Status report 

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2) Send the Report with a image of your router details and broadband provider HERE

3) After review a member of the technical team will contact you to book a suitable time to connect your camera with you 

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