A: To Reset Your Password:
- In your APP scan the AFP code on your invitation letter or enter the AFP code manually.
- Enter your email address.
- Click forgot password scan your AFP code again.
- Enter the email address again.
- Click send verification code.
- Enter the verification code sent to your email address and set a new password.
Email Address Reminder:
- Scan AFP code.
- Press forgot E-mail.
- Scan or enter your AFP code (If you do not have your AFP code contact support quoting the last 4 digits of the mac code on your gateway to receive a replacement copy).
- A partial exposed email address will be shown.