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My Gateway has no power and no LED indicating power

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Step 1: Ensure the power cable is inserted into the correct port on the back of the Gateway, this needs to be the port on the right enclosed in a black square. Not to be mistaken for the service port.

 

Step 2: If power is still not been delivered to the Gateway, try plugging the power cable into a different electrical outlet. If still no power, contact support, where a member of our support team will be able to assist. 

 

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